Privacy Policy

Last updated: March 2026

1. Information we collect

When you contact us via email or use our products, we may collect your name, email address, company name, and usage data necessary to provide our services.

2. How we use your information

We use collected information to:

• Provide, maintain, and improve our services
• Respond to your inquiries and support requests
• Send product updates and service notifications
• Comply with legal obligations

3. Data storage and security

We use industry-standard security measures to protect your data. Customer data processed by Provenance and AgentQA is stored according to the deployment model chosen (customer-hosted, dedicated cloud, or shared cloud).

4. Data sharing

We do not sell your personal information. We may share data with service providers who assist in operating our services, subject to confidentiality agreements.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@data-tier.com.

6. Contact

For privacy-related questions, contact us at info@data-tier.com.