Privacy Policy

Last updated: June 2026

1. Information we collect

When you contact us via email or use our products, we may collect your name, email address, company name, and usage data necessary to provide our services.

2. How we use your information

We use collected information to:

Provide, maintain, and improve our services
Respond to your inquiries and support requests
Send product updates and service notifications
Comply with legal obligations

3. Data storage and security

Customer data processed by Sluice and the Enrichment Platform is stored according to the deployment model chosen, such as customer-hosted infrastructure, dedicated cloud, or shared cloud. The Enrichment Platform is designed to support tenant-scoped data isolation, authenticated access, audit package export, and customer-controlled deployment patterns.

We do not sell your personal information. We may share data with service providers who assist in operating our services, subject to confidentiality agreements.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@data-tier.com.

6. Contact